Forgot password | Member sign up | First time login
Modify / Cancel Rooms

Regal Rewards

  • topnav_sep
  • print
Regal Rewards

Regal Rewards is an exclusive reward programme tailor-made for the discerning frequent travelers by offering more refined services and unmatched privileges. Every time you stay with Regal hotels, you can enjoy a host of unsurpassed privileges and earn points to redeem fabulous gifts of your choice. The more you stay, the more you will be rewarded.

Address : 11/F 68 Yee Wo Street Causeway Bay Hong Kong

Fax : (852) 2890 5073

Email : regalrewards@regalhotel.com

Business Hours : Monday to Friday 09:00 – 18:00
Off on Saturday, Sunday and Public Holiday

Member Login | Online Application | Terms & Conditions


Free Membership

Membership is totally free and there are three levels of membership based on the frequency you stay with our hotels. Once you reach the qualifying criteria of gold or platinum membership within the membership period (maximum 12 months), your membership will be instantly upgraded. The more you stay, the more privileges you enjoy.

Membership Tier Qualifying Criteria Membership Period



1 stay

12 months



5 stays/ 10 nights or above within membership period

12 months



15 stays/ 30 nights or above within membership period

12 months


Member Privileges

Being a Regal Rewards member, you will be exposed to a host of fabulous and exclusive privileges.

Privileges Classic Gold Platinum


Check-in at exclusive Regal Rewards service counter


Daily newspapers


Free use of Health Club


Priority wait-list


Use of dedicated Regal Rewards service hotline


Complimentary welcome amenities*


Early check-in at 11am



Free local phone calls and local faxes



Late check-out at 4pm




Guaranteed Room availability for reservation made 72 hours prior to arrival#




Upgrade to Executive Club Floor and enjoy its full Club Floor privileges
(Maximum 3 nights per stay)



Accompanying spouse can enjoy Executive Club Floor privileges
(Maximum 3 nights per stay)



Late check-out at 6pm



24-hour free in-room broadband access (Maximum for 2 electronic devices)



Guaranteed Room availability for reservation prior to arrival#



Confirmed stay details prior to arrival



Express Check-out



Folio to be mailed, faxed or emailed within 24 hours from departure



Priority seating at restaurants*



Welcome Amenities* Classic Gold+ Platinum+


Fresh Fruit


Welcome Chocolate



Cup of Noodles






Soft drink / Coca Cola



Diet Coke



Mineral Water, sparkling



Mineral Water, non-sparkling



Bottled of Red or White Wine



+ A choice of 2 amenities for Gold members; a choice of 3 amenities for Platinum members
+ Subject to hotel's arrangement and availability of amenities
+ To obtain welcome amenities, a minimum period of one day must elapse between stays
* Alcoholic drinks and restaurant services are not available at select service hotels, including but not limited to iclub Wan Chai Hotel, iclub Sheung Wan Hotel and iclub Fortress Hill Hotel
# Subject to hotel's arrangement and availability

Remarks: Eligible rates for earning bonus points and enjoying member privileges and amenities include: published rack rates, best available rates, local corporate rates, worldwide corporate rates, consortia rates, promotional rates, long stay rates & government rates. At the same time, the booking must be booked direct with Regal Hotels, brand website, designated website and Global Distribution System (GDS).

Regal Rewards programme is applicable to Regal Hotels in Hong Kong and China mainland only and not applicable to all partnership hotels. Check participating hotels list on http://www.regalhotel.com/regal-hotels-international/en/destinations/hotel-list.html


Earn Points

Earn Regal Rewards points from qualifying spending on hotel stays, food and beverages, laundry services and spa services on the room master bill.

Earn Points Earn Points Earn Points Earn Points
Membership Tier Classic Gold Platinum


HKD/RMB $1 Spending

1 Point

1.1 Points

1.2 Points


Rewards Redemption

Use your Regal Rewards point to redeem fabulous rewards below:

Regal Voucher
Points Required Rewards



HKD/RMB 100 Regal voucher



HKD/RMB 200 Regal voucher



HKD/RMB 300 Regal voucher



HKD/RMB 500 Regal voucher



HKD/RMB 800 Regal voucher



HKD/RMB 1,500 Regal voucher



HKD/RMB 2,500 Regal voucher



HKD/RMB 4,000 Regal voucher



HKD/RMB 5,500 Regal voucher



HKD/RMB 7,500 Regal voucher



HKD/RMB 10,000 Regal voucher


Room Upgrade
Points Required Rewards



Upgrade to Executive Club Deluxe Room for 1 night



Upgrade to a Deluxe Suite for 1 night


Asia Miles
Points Required Rewards



1,000 Asia Miles TM


Green Donation
Points Required Rewards




HKD 500 Donation



HKD 1,000 Donation


Instant Rewards
Points Required Rewards Unit Applicable to Booking time



Free Airport Shuttle

Single trip

All Regal Hotels in Hong Kong only

2 hours in advance



Free In-room Internet / WiFi

24 hours (max. 2 electronic devices)

All Regal Hotels in Hong Kong and China Mainland




Free Buffet Breakfast

One person

All Regal Hotels in Hong Kong and China Mainland (except Select-Service Hotels)

Upon Check-in



Free Spa Treatment

55-minute basic body massage

Regal Airport Hotel / Regal Riverside Hotel only

Upon Check-in



Free Use of Meeting Rooms in Business Centre

One hour

All Regal Hotels in Hong Kong and China Mainland (except Select-Service Hotels)

Upon check-in


Please download the redemption form